Returns & Exchanges
At Dog Friendly, we want you and your pup to love your new look, which is why we offer a 30-day window for easy returns and exchanges on all unworn fashion items. Simply ensure all tags are attached and the products are free of pet hair to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging, ensuring they are clean and in resalable condition, and include the provided packing slip.
- 3.Ship Your Items
Print the prepaid shipping label from our portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the return, we will process your refund or exchange within 5-7 business days to your original payment method.